Referrals & Partnership
Make a referral
Support starts with a clear first step.
Referrals can come from individuals, family members, carers, professionals, local authorities, community organisations and other agencies. We welcome conversations from anyone who believes a young person may benefit from support and guidance.
We take time to understand the person's circumstances, their current needs and the type of support that may be most useful. Where appropriate, we discuss next steps and work to connect individuals with the right support pathway.
- ✓Families and carers can make a referral when support is needed.
- ✓Professionals and agencies can share information to help identify the right support.
- ✓We review each referral carefully and respond in a supportive, informed way.
Referral process
Making contact is simple.
We aim to make the referral process straightforward, respectful and collaborative. The best starting point is to get in touch and share as much relevant information as you feel comfortable providing.
- Explain the young person’s current situation.
- Share any relevant support or safeguarding information.
- Let us know what kind of support may be helpful.
- We will review the enquiry and discuss the next steps.
Who can refer?
We welcome referrals from a wide range of people and organisations.
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Families & Carers
Families and carers can contact us when someone they support may benefit from additional guidance, stability or practical help.
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Social Care Professionals
Social workers and other professionals can refer individuals who may require additional support and community-based interventions.
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Healthcare Professionals
Healthcare and wellbeing professionals can work with us to help connect people with appropriate community support.
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Local Authorities
We can work alongside local authorities and relevant services to support individuals within the community.
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Community Organisations
Charities, community groups and voluntary organisations can refer people who may benefit from our programmes and support.
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Individuals
People can also contact us directly to explore their own support needs and discuss what help is available.
Let us work together.
Whether you are making a referral, looking for support for someone you know, or interested in developing a partnership with us, we would be pleased to hear from you.
Complete the form, then send it by email to admin@genora.org.uk so our team can review it and contact you.
Referral process
What happens after a referral is made?
01
Submit a Referral
Provide the relevant information about the person and their support needs.
02
Initial Review
Our team reviews the referral and considers whether our services are appropriate.
03
Discussion
Where appropriate, we discuss the person's circumstances and support requirements.
04
Support Planning
If we can help, we work towards establishing an appropriate support plan.
05
Ongoing Communication
We maintain appropriate communication with the relevant people and organisations involved.